Terms of Service

• You must provide accurate information when creating an account or placing an order.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for activities that occur under your account.

• Prices, availability, and product descriptions may change at any time without notice.
• We may correct pricing or listing errors, and we may cancel orders affected by such errors.
• Payments are processed by third-party payment providers. We do not store full card details.
• We reserve the right to refuse or cancel orders for suspected fraud, misuse, or policy violations.

• Delivery timelines are estimates and may vary due to carrier delays or external factors.
• Risk of loss generally transfers upon delivery to the address you provide (subject to applicable law).
• If tracking shows delivered but you did not receive the package, contact support promptly so we can investigate with the carrier.

Return/refund eligibility depends on the product type, condition, and applicable policies. If you have an issue with an order, contact support with your order number and photos (if relevant) and we’ll help.

• Do not misuse the Services, attempt to access accounts you don’t own, or disrupt the website.
• Do not upload or transmit malware, spam, or harmful content.
• Do not scrape, copy, or resell content from the Services without permission.

The Services and all associated content (logos, images, text, and design) are owned by Nativaa Organic or its licensors and are protected by applicable intellectual property laws. You may not use our branding or content without written permission.

Our products and Services are provided “as is” and “as available”. We do not guarantee that the Services will be uninterrupted or error-free. Product information is provided for general informational purposes and is not medical advice.

To the maximum extent permitted by law, Nativaa Organic will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenue arising from your use of the Services.

We may update these Terms from time to time. The “Effective date” above reflects the latest revision. Continued use of the Services after changes become effective means you accept the updated Terms.

Questions about these Terms? Contact us at support@nativaagro.com.